Privacy Policy

1. Information We Collect

When you interact with FutureX Platform, we collect different types of information depending on how you use our services. Some of this information you provide directly, while other data is gathered automatically as you navigate our platform.

Personal Information You Provide

When you register for our educational programs or use our forecasting tools, you voluntarily share information with us. This typically includes:

• Full name and contact details (email address, phone number)
• Mailing address for correspondence and certification delivery
• Payment information processed through secure third-party providers
• Professional background and educational history for program placement
• Financial data you input into our budgeting and forecasting tools
• Communication preferences and language settings

Automatically Collected Information

Our platform automatically gathers certain technical information to improve your experience and maintain security. This includes IP addresses, browser types, device information, and how you interact with our website. We use cookies and similar technologies to remember your preferences and analyze usage patterns.

2. How We Use Your Information

We process your personal data for specific, legitimate purposes that align with providing quality educational services and maintaining a secure platform. Your information helps us deliver personalized learning experiences and improve our forecasting tools.

Primary Uses

• Delivering educational content and managing your enrollment in programs scheduled throughout 2025 and 2026
• Processing payments and maintaining accurate financial records
• Providing customer support and responding to your inquiries
• Improving our budgeting tools based on aggregated usage patterns
• Sending important updates about your account and program changes
• Ensuring platform security and preventing fraudulent activities

Marketing Communications

With your explicit consent, we may send you information about new courses, platform features, or educational resources that match your interests. You can opt out of these communications anytime by clicking the unsubscribe link in any email or adjusting your account preferences.

3. Data Sharing and Disclosure

We share your information only when necessary to deliver our services or when required by law. Our approach prioritizes your privacy while ensuring we can provide comprehensive educational and forecasting tools.

Service Providers

We work with trusted third-party companies that help us operate our platform. These include payment processors, cloud hosting services, email delivery systems, and educational content providers. All service providers are contractually obligated to protect your data and use it only for specified purposes.

Legal Requirements

We may disclose your information when required by Malaysian law, in response to valid legal processes, or to protect the rights and safety of FutureX Platform, our users, or others. This includes cooperation with regulatory authorities and law enforcement agencies when legally mandated.

Business Transfers

If FutureX Platform undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We'll notify you via email and prominent website notice before your data becomes subject to a different privacy policy.

4. Data Security Measures

We implement multiple layers of security to protect your personal and financial information from unauthorized access, alteration, or destruction. Our security practices are regularly reviewed and updated to address emerging threats.

Technical Safeguards

All data transmitted to and from our platform is encrypted using industry-standard TLS protocols. We store your information on secure servers with restricted access, protected by firewalls and intrusion detection systems. Financial data you input into our forecasting tools is encrypted at rest using AES-256 encryption.

Access Controls

Only authorized personnel with legitimate business needs can access your personal information. Our team members undergo background checks and regular security training. We maintain detailed access logs and conduct periodic audits to ensure compliance with our security policies.

Data Breach Protocol

In the unlikely event of a data breach affecting your personal information, we'll notify you within 72 hours as required by PDPA guidelines. We'll provide clear information about what data was affected and what steps we're taking to address the situation.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and understand how you interact with our platform. You have control over how these technologies are used.

Types of Cookies We Use

Essential cookies are necessary for the platform to function properly. These remember your login status and preferences as you navigate between pages. Analytics cookies help us understand which features are most useful and where users encounter difficulties. We use this information to improve our educational content and forecasting tools.

You can control cookie preferences through your browser settings. Be aware that blocking certain cookies may limit your ability to use some platform features.

6. Children's Privacy

FutureX Platform's services are designed for individuals aged 18 and older. We don't knowingly collect personal information from children under 18. If you believe we've inadvertently gathered data from a minor, please contact us immediately so we can delete it from our systems.

7. International Data Transfers

While we primarily operate in Malaysia, some of our service providers may be located in other countries. When we transfer your data internationally, we ensure adequate protection through standard contractual clauses and verification that recipient countries maintain appropriate data protection standards.

Your personal information may be processed on servers located outside Malaysia, but we maintain the same level of protection regardless of where data is stored or processed.

8. Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by Malaysian law. Different types of data have different retention periods based on legal requirements and business needs.

Account Deletion

You can request account deletion at any time. We'll permanently remove your personal information within 30 days, except for data we're legally required to retain (such as financial records for tax purposes). Some anonymized data may be retained for statistical analysis, but it won't be linked back to you.

After deletion, you won't be able to access your forecasting history or educational progress records. Make sure to download any reports or certificates you want to keep before requesting account deletion.

9. Changes to This Policy

We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email and display a prominent notice on our website for at least 30 days.

The "Last Updated" date at the top of this policy indicates when the most recent changes were made. We encourage you to review this policy regularly to stay informed about how we protect your information.

10. Third-Party Links

Our platform may contain links to external websites or resources for additional learning materials. We're not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies before providing any personal information.